﻿N1X
Owner's Manual


Troubleshooting

Problem
The instrument does not turn on.
Possible Cause and Solution
The instrument has not been plugged in properly. Securely insert the female plug into the socket on the instrument, and the male plug into a proper AC outlet (page 12).

Problem
A click or pop is heard when the power is turned on or off.
Possible Cause and Solution
Electrical current is being applied to the instrument. This is normal.

Problem
The power is automatically turned off.
Possible Cause and Solution
This is normal and due to the Auto Power Off function. If necessary, set the parameter of the Auto Power Off function (page 13).

Problem
Noise is heard from the instrument's speakers or headphones.
Possible Cause and Solution
The noise may be due to interference caused by the use of a mobile phone in close proximity to the instrument. Turn off the mobile phone, or use it further away from the instrument.

Problem
Noise is heard from the instrument's speakers or headphones when using the instrument with your smart device, such as an iPhone/iPad.
Possible Cause and Solution
When you use the instrument along with your smart device, we recommend that you set that device's "Airplane Mode" to on and then the Wi-Fi/Bluetooth setting to on on your smart device, in order to avoid noise caused by communication.

Problem
The overall volume is low, or no sound is heard.
Possible Cause and Solution
The volume is set too low: set it to an appropriate level using the [MASTER VOLUME] control (page 14).

Problem
The overall volume is low, or no sound is heard.
Possible Cause and Solution
Make sure a pair of headphones or an adapter plug is not connected to the [PHONES] jack (page 15).

Problem
The overall volume is low, or no sound is heard.
Possible Cause and Solution
Make sure that Local Control (page 37) is on.

Problem
The pitch and/or tone of the Piano Voices in certain ranges do not sound right.
Possible Cause and Solution
The Piano Voices attempt to precisely simulate actual piano sounds. However, as a result of sampling algorithms, overtones in some ranges may sound exaggerated, producing a somewhat different pitch or tone. This is normal, and no cause for concern.

Problem
Sound is not heard on a particular key.
Possible Cause and Solution
Keyboard may not function normally if the key was pressed when the power was turned on. Turn off the power and turn it on again to reset the function. Do not touch any keys when turning the power on (page 12).

Problem
Mechanical noise is heard during performance.
Possible Cause and Solution
This is normal. The keyboard mechanism of this instrument is the same as that of an actual piano, which also has mechanical noise.

Problem
The key you pressed does not return to the original position smoothly.
Possible Cause and Solution
Since the keyboard mechanism of this instrument is the same as that of an actual piano, the mechanism may change over years of use. If this occurs or causes problems in performance, contact your Yamaha dealer. 

Problem
Some keys sound louder or quieter than other keys.
Possible Cause and Solution
Since the keyboard mechanism of this instrument is the same as that of an actual piano, the mechanism may change over years of use. If this occurs or causes problems in performance, contact your Yamaha dealer. 

Problem
Sound input to the [AUX IN] jacks is interrupted.
Possible Cause and Solution
The output volume of the external device connected to this instrument is too low, resulting in the sound being cut off via the Noise Gate after it is input to this instrument.
Increase the output volume of the external device. The volume level reproduced via this instrument's speakers can be adjusted by using the [MASTER VOLUME] control.
Set the Noise Gate to off (page 36).

Problem
The damper pedal has no effect.
Possible Cause and Solution
The pedal cord may not be securely connected to the [PEDAL] jack. Turn off the power to the instrument first, and then insert the pedal cord to the [PEDAL] jack all the way until the metal part of the cord plug disappears from view (page 46).

Problem
The damper pedal has no effect.
Possible Cause and Solution
The damper pedal was pressed when the power was turned on. This is not a malfunction; press the pedal again to reset the function.

Problem
The USB flash drive has hung up (stopped).
Possible Cause and Solution
Disconnect the USB flash drive and connect it to the instrument again.

Problem
The USB flash drive has hung up (stopped).
Possible Cause and Solution
The USB flash drive is not compatible with the instrument. Only use the USB flash drive whose compatibility has been confirmed by Yamaha (page 31).

Problem
Higher or lower notes do not sound correctly when the transpose setting is made.
Possible Cause and Solution
The instrument can cover a range of C minus 2 to G8 when you set the transposition. If notes lower than C minus 2 are played, the actual resulting sound is one octave higher. If notes higher than G8 are played, the resulting sound is one octave lower.

Problem
The Bluetooth-equipped device cannot be paired with nor connected to this instrument.
Possible Cause and Solution
The Bluetooth function of the instrument is off; make sure that it is turned on (page 41).

Problem
The Bluetooth-equipped device cannot be paired with nor connected to this instrument.
Possible Cause and Solution
The Bluetooth-equipped device is not paired with this instrument. The device and this instrument need to be paired to each other via Bluetooth (page 41).

Problem
The Bluetooth-equipped device cannot be paired with nor connected to this instrument.
Possible Cause and Solution
The Bluetooth function of the Bluetooth-equipped device is not activated. Make sure that the function is activated. 

Problem
The Bluetooth-equipped device cannot be paired with nor connected to this instrument.
Possible Cause and Solution
This instrument and the Bluetooth-equipped device are too far apart. Use the device in close proximity to this instrument. 

Problem
The Bluetooth-equipped device cannot be paired with nor connected to this instrument.
Possible Cause and Solution
There is a device (microwave oven, wireless LAN device, etc.) that outputs signals in the 2.4 GHz frequency band nearby. Move the instrument away from any devices that might be emitting radio-frequency signals.

Problem
Sound input via Bluetooth is interrupted.
Possible Cause and Solution
The output volume of the Bluetooth-equipped device connected to this instrument is too low, resulting in the sound being cut off via the Noise Gate after it is input to this instrument. Increase the output volume of the device. The volume level reproduced via this instrument's speakers can be adjusted by using the [MASTER VOLUME] control.

For information on other specific problems and explanations of display messages, see the Message List (page 42). 


This is the end of the file.
