Authorized Yamaha Dealers
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Musical Instruments
Pianos & Keyboards
Yamaha Acoustic Pianos
Visit Yamaha's Authorized Internet Retailers:Yamaha or Cable-Nelson Acoustic Pianos, Disklavier, GranTouch or Silent Pianos:
Contact Yamaha Piano Service in any of the following ways:
Internet / Email:
U.S.A. Customers Only [[ URL to Piano Support SFDC form ]]
FAX: (714) 522-9424
Phone: (800) 854-1569, Please call Monday – Friday, between 8:30am – 5:00pm PST/PDT
Mail: Yamaha Corporation of America
6600 Orangethorpe Avenue
Buena Park, CA 90620
Attn: Piano Service
Internet / Email:
U.S.A. Customers Only [[ URL to Piano Support SFDC form ]]
FAX: (714) 522-9424
Phone: (800) 854-1569, Please call Monday – Friday, between 8:30am – 5:00pm PST/PDT
Mail: Yamaha Corporation of America
6600 Orangethorpe Avenue
Buena Park, CA 90620
Attn: Piano Service
Blu-ray disc and DVD players Service / Exchange
Instructions for Yamaha Blu-ray Disc and DVD Players Requiring Service: Should you encounter a problem that requires service for your Yamaha Blu-ray Disc Player or DVD Player, please select one of the following options:
In Warranty Service
If your unit is within the Yamaha Manufacturer's warranty period (less than one year from the date of purchase), click here.
Out of Warranty Service
If your unit is out of the Yamaha Manufacturer's warranty period (more than one year from the date of purchase), click here.
Dealers
If your unit is out of the Yamaha Manufacturer's warranty period (more than one year from the date of purchase) and YOU ARE A YAMAHA DEALER, click here.
In Warranty Service
If your unit is within the Yamaha Manufacturer's warranty period (less than one year from the date of purchase), click here.
Out of Warranty Service
If your unit is out of the Yamaha Manufacturer's warranty period (more than one year from the date of purchase), click here.
Dealers
If your unit is out of the Yamaha Manufacturer's warranty period (more than one year from the date of purchase) and YOU ARE A YAMAHA DEALER, click here.
Yamaha ProjectPhone Products
Should you encounter any problem with your ProjectPhone, please follow the troubleshooting instructions in your Owner's Manual.
You may also call 866-949-8914 for additional assistance with your ProjectPhone.
If your ProjectPhone in fact requires service, please *click here for more information and complete instructions.
*NOTE: These instructions and form only apply to ProjectPhone units, and only for warranty-covered repair or replacement service, as provided by the Yamaha One (1) Year Limited Warranty.
You may also call 866-949-8914 for additional assistance with your ProjectPhone.
If your ProjectPhone in fact requires service, please *click here for more information and complete instructions.
*NOTE: These instructions and form only apply to ProjectPhone units, and only for warranty-covered repair or replacement service, as provided by the Yamaha One (1) Year Limited Warranty.
Yamaha MusicCAST2 Products
Should you encounter any problem with your MusicCAST2 MCX-RC100 commander unit, or your MCXP200/
MCX-A300 client, please follow the troubleshooting instructions in your Owner's Manual, and see the
FAQs at www.yamaha.com/yec.
If your unit in fact requires service, please *click here for more information and complete instructions.
*NOTE: These instructions and form only apply to the MusicCAST2 models listed above, and only for warranty-covered repair or replacement service, as provided by the Yamaha Two (2) Year Limited Warranty.
If your unit in fact requires service, please *click here for more information and complete instructions.
*NOTE: These instructions and form only apply to the MusicCAST2 models listed above, and only for warranty-covered repair or replacement service, as provided by the Yamaha Two (2) Year Limited Warranty.
YAMAHA NON-FIELD-SERVICEABLE PRODUCT EXCHANGE
By their nature, certain types of products are considered non-field-serviceable (NFS). For certain NFS
products, YAMAHA offers an NFS Service/Exchange program to provide in-warranty service and an
accommodation program for those same products which are outside of the Yamaha Limited Warranty.
THE NFS SERVICE/EXCHANGE PROGRAM is available only to consumers within the USA who purchased their YAMAHA products from authorized YAMAHA Home Audio dealers within the USA.
Click here to determine which products are eligible for the NFS Service/Exchange program.
THE NFS SERVICE/EXCHANGE PROGRAM is available only to consumers within the USA who purchased their YAMAHA products from authorized YAMAHA Home Audio dealers within the USA.
Click here to determine which products are eligible for the NFS Service/Exchange program.
Band & Orchestral Instruments
To obtain service for your Yamaha Percussion, Orchestral Strings, Wind, Celesta or Glockenspiel instrument, please contact the Yamaha dealer from where the product was originally purchased. If for any reason this is not possible, or you require additional assistance, please contact us using the information below:
Yamaha Warranty Service Center
6827 High Grove Blvd
Burr Ridge, IL 60527-7579
630-413-4366
800-940-6606
Fax: 630-887-8126
Yamaha Warranty Service Center
6827 High Grove Blvd
Burr Ridge, IL 60527-7579
630-413-4366
800-940-6606
Fax: 630-887-8126
Yamaha and Rogers Acoustic Drums
To obtain service for your Yamaha or Rogers Acoustic Drums, please contact the Yamaha dealer from where the product was originally purchased. If for any reason this is not possible, or you require additional assistance, please contact us using the information below:
Yamaha Corporation of America
6600 Orangethorpe Ave.
Buena Park, CA 90620-6600
714-522-9011
Fax: 714-739-2680
Yamaha Corporation of America
6600 Orangethorpe Ave.
Buena Park, CA 90620-6600
714-522-9011
Fax: 714-739-2680
Paiste Cymbals & Gongs
Inside the United States, please call us at one of the numbers listed below and we will issue you a Return Authorization Number (RA Number).
Once you have obtained your RMA, please include the following when you return your product:
Additional information regarding your Paiste Warranty.
Paiste America, Inc.
460 Atlas Street
Brea, California 92821, USA
Toll Free: 800-472-4783
Tel: 714-529-2222
Fax: 714-671-5869
Once you have obtained your RMA, please include the following when you return your product:
- Indicate the location of the defect (tape, marker).
- Make a photocopy of your original numbered and dated sales receipt.
- Write the RA Number prominently on the outside of the carefully packed box and enclose the photocopy of your sales receipt.
Additional information regarding your Paiste Warranty.
Paiste America, Inc.
460 Atlas Street
Brea, California 92821, USA
Toll Free: 800-472-4783
Tel: 714-529-2222
Fax: 714-671-5869
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