Consumer Alert: Unauthorized Sellers
Yamaha Corporation of America sells products ONLY through authorized dealers. ONLY dealers authorized by Yamaha have committed to provide excellent pre-sale and post-sale customer service and to uphold Yamaha standards. And authorized Yamaha dealers are the ONLY retailers that can convey to you, the consumer, the Yamaha factory warranty. Purchasing from an authorized dealer is the only way you get Yamaha and a qualified dealer to support you in your use and enjoyment of your Yamaha® product.
Not every retailer advertising Yamaha® products has been authorized by Yamaha to advertise or sell those products. Unauthorized sellers may be selling counterfeit, used, damaged, or altered products (including products that have had serial numbers removed or altered), and often do not even have the Yamaha® products in inventory to sell. Consumers who have purchased from unauthorized sellers report problems contacting these unauthorized sellers for post-sale support, and in some instances have even experienced credit card fraud as a result of attempting to purchase from unauthorized sellers.
To avoid these problems, you should always buy from authorized Yamaha dealers. If you have any questions regarding whether you are dealing with an authorized Yamaha dealer you can check Yamaha’s list of authorized dealers here or contact us.
To help guide you, we have compiled below a list of known unauthorized sellers. This is not a complete list, and we recommend you check the authorized dealer links above or contact us if you have any doubts. We note that unauthorized sellers may appear on a marketplace site, hosted by companies such as Amazon.com or Bestbuy.com. While Amazon.com and Bestbuy.com themselves are authorized dealers, some sellers on their marketplaces are not, so you should always confirm that the seller is authorized by Yamaha.
The following are NOT authorized to sell Yamaha products: