Rio3224-D Firmware V5.80

Please do not use the EEE function (*) of network switches in a Dante network.

Although power management should be negotiated automatically in switches that support EEE, some switches do not perform the negotiation properly. This may cause EEE to be enabled in Dante networks when it is not appropriate, resulting in poor synchronization performance and occasional dropouts.

Therefore we strongly recommend that:

  1. If you use managed switches, ensure that they allow EEE to be disabled. Make sure that EEE is disabled on all ports used for real-time Dante traffic.
  2. If you use unmanaged switches, make sure to not use network switches that support EEE.

* EEE (Energy Efficient Ethernet) is a technology that reduces switch power consumption during periods of low network traffic. It is also known as Green Ethernet and IEEE802.3az.

Cautions for Dante Domain Manager (DDM)

  • Please check here when using DDM.

From the Firmware V4.1, you can update the firmware at once via the R Remote V4.1 or later. Update the firmware in accordance with the “R Series Firmware Update Guide” and the “R Remote User Guide.” In addition, Dante firmware is also updated via the R Remote software.

CL/QL/RIVAGE/R/Tio Series Editor/Firmware/R Remote Compatibility

Please make sure to use appropriate version of CL Editor or QL Editor which is compatible with your console firmware in reference to the following compatibility chart. Using an unsupported Editor/firmware combination may result in unexpected behavior.
The Firmware Set is a set of main (and sub) firmware of the device and the Dante firmware. The version of Firmware Set is the same as the version of the main firmware. Refer to the release note of each firmware about the details of the Firmware Set.

Compatibility List

Fixed bugs in V5.80

  • Solved a rare problem in which these devices interfered with TCP communication of other networked devices when used together with a DHCP server and those devices were rebooted.

Known issue

  • If a device running V5.80 or later has been enrolled in Dante Domain Manager then is downgraded to V5.70 or earlier, the Dante module may occasionally not work correctly and control over the module is not possible.
    In the event of this happening, either re-enroll the device in Dante Domain Manager and then restart it, or initialize the device.
  • When patching the R series and a TF series via the NY64-D card by using the Dante Controller, a warning message “Dante Version Mismatch” may appear for a few seconds on the display of the TF series. In this case, audio signals and HA control are properly available.

Notices

  • You can remotely control one Rio/Ri/Ro unit from a maximum of six computers operating R Remote. You can also remotely control from four separate CL/QL/RIVAGE PM10/PM7 units.
  • When setting up latency on the Dante Controller, and there is a discrepancy in latency with the transmit device or the receive device, the largest (slowest) latency setting becomes effective.
  • If the DIP switch REMOTE setting is switched between NATIVE and AD8HR, the device label is set to the default value, and the patch is also cleared.
  • On the CL/QL, the following device labels are used for detecting a SUPPORTED DEVICE.
    • Y###-**********
    • # is a three-digit hexadecimal number containing the digits 0 - 9 and uppercase A - F (000 - FFF)
    • * indicates any desired character (alphabetical uppercase or lowercase, numerals, or - (hyphen) may be used) Up to 31 characters including the 'Y' are supported.
    • Make sure that the UNIT ID indicated by Y###- is not duplicated by any other R-series unit, or any other Rio3224-D2/Rio1608-D2. (### indicates the UNIT ID value).
    • However, as an example, a CL/QL series Console ID can have the same ID number as an R-series device.

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