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Yamaha Product and Order Chat

Chat is available Mon – Fri, 7:00 a.m. – 5:00 p.m. PT.

We invite you to Chat with a Yamaha Support Specialist Live during these hours for questions regarding Audio & Home Theatre, Digital Pianos, Keyboards, Live Sound and Music Production and Guitars.

Acoustic & Disklavier Piano Chat Support

Chat is available Monday – Thursday, 2:00 p.m. – 5:00 p.m and Friday 2:00 p.m. – 4:00 p.m Pacific Time.

We invite you to Chat with a Yamaha Piano Service Specialist Live during these hours.

Acoustic & Disklavier Piano Chat Support (INACTIVE)

Chat is available Monday – Thursday, 2:00 p.m. – 5:00 p.m and Friday 2:00 p.m. – 4:00 p.m Pacific Time.

We invite you to Chat with a Yamaha Piano Service Specialist Live during these hours.

Steinberg Chat Support

Chat is available Mon – Fri, 9:00 a.m. – 5:00 p.m. ET.

We invite you to Chat with a Steinberg Support Specialist Live during these hours.

Product Support

Questions about your orders, troubleshooting, setup, defects and more.

Product Support and Media Contact Info

Looking for more help? Yamaha offers several ways for our customers to get in touch with our knowledgeable support staff.

Find a service location

Looking for a service center for your gear? We can help you find an authorized service center near you.

Buy Parts and Remotes

Need help buying replacement parts and remotes? Our Yamaha 24x7 resource portal can help.

The Yamaha FAQ Knowledge Base contains thousands of answers, downloads, "how to's" and "good things to know" about using and maintaining your Yamaha products. You may search or browse the Yamaha FAQ Knowledge Base to find the information you need quickly and easily.